Account Manager

Job description

Description Summary: Develops and fosters relationships with clients to increase revenue, Account Manager has detailed knowledge of the service being offered. Oversees and directs all phases of work orders/projects. Maintains workflow, staffing, and scheduling to achieve targeted operational and financial results. - Manages assigned accounts with existing and potential customers. - Account manager must ensure proposals/work orders are written up properly and pricing is correct to ensure account profitability. - Achieves and maintains rapport with customers and gives the best service possible. - Evaluate projects to determine compliance with technical specifications and work orders/bids. - Participate in achieving company priorities and goals. - Work with the team to ensure that billing needs are met, including but not limited to receipt entries, billing reviews, and collections. - Establishes work schedules for all assigned accounts, making sure all jobs are properly staffed with correct personnel based on project/job needs and employee skill set. - Attend training/meetings as directed by Management. - Assist with Technicians as needed. - Perform repairs per the scope of work or wo...