Collections Analyst (Temporary)
Twist Bioscience · Portland, Oregon, US
(Tuesday, Wednesday, Friday Onsite in Wilsonville Facility) Reporting to the Global Collections Manager, the Collections Analyst will be responsible for time...
Job description
(Tuesday, Wednesday, Friday Onsite in Wilsonville Facility) Reporting to the Global Collections Manager, the Collections Analyst will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers. What You’ll Be Doing: performance indicators (Aging, Days to Pay, DSO) What You’ll Bring to the Team commercial collections “tell the story” to all audience levels and influence others effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably - Monitor and review the customer ag...