Client Service Representative at Suburban Animal Clinic

Job description

Practice Suburban Animal Clinic has been a fixture within Columbus, OH since 1960. We offer the highest standard of care available . We strive to offer the widest array of small animal services possible including ultrasound imaging, laser therapy, chiropractics, and advanced orthopedic surgeries . Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and anima...