Product Support Manager-Americas

Job description

About Us Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience providing systems for all sizes of enterprise – from small to large – with customized recycling solutions. We're looking for skilled, experienced and hardworking folks who share our core values and care about things like setting high goals, teamwork, integrity, accountability, quality, and a commitment to customer satisfaction. As we continue to grow and expand our US Business, we're looking for people to grow along with us! Envipco offers a high energy, fast-paced environment with excellent growth opportunities. Job Description: We are seeking for a Product Support Engineer to provide technical assistance, troubleshoot and resolve product issues, and collaborate with internal teams to enhance customer satisfaction. The role involves maintaining detailed documentation, supporting product improvement efforts, and ensuring seamless product operations for end users. Tasks & Responsibilities: · Stay up to date with new product developments to ensure we always deliver the highest level of service possible in all markets in Americas · Coordinate and provide support for the...