Guest Services Attendant

Job description

Description Essential Purpose : To deliver clean, safe golf carts to our guests and to provide first-class customer service at all times. Essential Duties: - To understand and respond to all guest needs and requests in a timely and professional manner. - To greet all guests upon their arrival at their cars with a clean, safe and properly stocked golf cart, and to assist them with their golf bags. - To maintain, in appropriate areas, an ample and orderly supply of golf carts. - To approach all guests, at the end of their round, to clean their clubs and to assist them in returning their golf carts. - To follow all specified procedures to satisfactorily perform routine daily tasks, including collecting and cleaning range balls; storing, cleaning, and charging golf carts; removing trash from staging areas; and to open and close the bag room and golf cart storage area. - To monitor the cleanliness, order, safety, and aesthetic quality of the property, including all equipment, immediately reporting service needs. - To participate in the set up and breakdown of clubhouse of golf special events. - To transport, as needed, golf carts to and from the cart staging and storage areas. - To advi...