Customer success Architect

Job description

This role is for one of the Weekday's clients Salary range: Rs 15000000 - Rs 18000000 (ie INR 150-180 LPA) Min Experience: 5 years: Location: United States: JobType: full-time: We are looking for a Customer Success Architect to lead the design and execution of scalable customer success strategies while operating as a highly technical customer success engineer. This role blends customer engagement, solution architecture, and technical problem-solving to ensure customers derive maximum value from products and services. You will act as a trusted advisor, partnering closely with clients to understand their business goals, architect tailored solutions, and drive long-term success and retention. As a Customer Success Architect, you will take ownership of the entire customer lifecycle—from onboarding and implementation to optimization and expansion. You will work cross-functionally with product, engineering, and sales teams to ensure seamless delivery of solutions that align with customer needs. The role requires a strong balance of technical expertise and relationship management, ensuring that complex challenges are translated into effective, scalable solutions. This position is ideal fo...