HCVR Food Service Associate, Gordon Ramsay (Part Time; Swing Shift)

Job description

Harrah’s Cherokee Valley River Casino & Hotel Position Description POSITION TITLE: Food Service Associate: DIVISION: Food and Beverage DEPARTMENT: Employee Cafeteria, Food Market, Gordon Ramsay, Brew Brothers GRADE/FLSA STATUS: H8 - Non-Exempt: BADGE TYPE/COLOR: Key-Blue: REPORTS TO: Supervisor, Food Service; Dual Rate Supervisor, Food Service SUPERVISES: N/A: JOB SUMMARY: As a Food Service Associate, you play a crucial role in providing excellent service to our restaurant guests. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Greet guests; provide guests with menus Take guests’ food and beverage orders; give orders to kitchen personnel Return to tables regularly to ensure satisfaction and suggest additional items, such as desserts Deliver checks, handle cash, and comp check transactions Two-minute table turn times: Build relationships with guests: Ensure service recovery activities: Delight our guests with outstanding service Exhibit sound decision-making with an emphasis on motivating the team and maintaining high morale Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Take drink orders,...