Administrative Assistant II - Academic/Workforce

Job description

Primary Location: 2550 Bending Branch Way, Allen, Texas, 75013 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Job Summary: Provide high-level administrative, operational, and organizational support to the academic/workforce division. This role ensures the efficient execution of division/department processes, including accreditation support, student admissions coordination, and budget tracking. The position requires advanced customer service, data management, problem-solving, and communication skills to contribute to program success and positive institutional outcomes. Required Qualifications: Essential Duties and Responsibilities - Manage the divisional/front office to provide outstanding customer service in a fast-paced, ever-changing higher education environment. - Serve students through outcome-driven customer support. - Use technology to communicate effectively and quickly in a fluid environment by adopting best practices in verbal and written formats. May assist with website updates. - Prepare statistical reports using various systems and data management techniques. - Execu...