Senior Front Line Representative

Job description

Are you a multilingual customer service professional who thrives on solving complex inquiries and delivering exceptional experiences across Nordic markets? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Senior Customer Service Representative, IEM & Distribution , you will be serving as the primary point of contact for customers across the Nordics, handling complex inquiries, managing order fulfilment, and ensuring seamless resolution from first contact through to delivery. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging. What you will be doing: As a key part of the Nordic Customer Service team, you'll create impact by Delivering outstanding customer experiences across multiple Nordic markets while driving first-line resolution and identifying opportunities to grow our business.. Your main responsibilities include: What makes you a great fit Above all, you are a customer-first professional with strong multilingual communication skill...