Operational Services Associate

Job description

Purpose of Position: The Operational Services Associate is responsible for supporting a broad range of operational processes within Trust Operations. The role ensures the accurate and timely execution of cash management, the administration of Shares Held Elsewhere (SHE) assets, benefit payments, and other trust-related operational activities. The Operational Services Associate operates in a lead capacity, making determinations on funding requirements, Letter of Instruction (LOI) sequencing and resolving complex client and investment manager issues. The position also supports evolving departmental needs, contributes to control and automation initiatives, and partners with technology and management to enhance efficiency and risk mitigation. Essential Job Functions: - Act in a lead capacity to analyze Letter of Instructions (LOIs) received from clients, consultants, and investment managers. - Determine appropriate sequencing of LOIs to ensure investments, redemptions, and cash movements are executed accurately and in accordance with the intent of the instruction. - Review and input entry of trades for DTC, FED, and mutual funds. Pre-balance next day trade activity and make determinati...