Advising Administrative Assistant

Job description

The Administrative Assistant for the Academic Advising Center provides front-line support to students, faculty, and staff by managing inquiries, triaging student concerns, scheduling advising appointments, and connecting individuals with appropriate resources. This role also supports the daily operations of the advising center through calendar management, student record coordination, and collaboration with campus academic and student affairs staff to ensure efficient, student-centered services. This is an in person role based on the Evansville campus. Essential Responsibilities: Collaborate closely with the Director of the Academic Advising Center to support departmental initiatives, operations, and continuous improvement efforts within the Academic Advising Center. Provide front-line support as the initial point of contact for students, faculty, and staff by responding to phone, email, and in-person inquiries, triaging questions, and connecting individuals with appropriate resources and support services in a professional and welcoming manner. Greet visitors and students, clarify and answer general questions, and/or enter students into queuing system (IVY Q) to be seen by an Academ...