Program Lead, Governance and Enablement

Job description

Company Description Fairness feels good: Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. Job Description: Program Lead, Governance & Enablement: Drive a nationally significant program tackling scams across financial services, telecommunications and digital platforms Join AFCA at a pivotal moment as we expand our role under the new Scams Prevention Framework , extending our jurisdiction across multiple sectors to better protect Australians from scam-related harm. This is a rare opportunity to shape and lead the governance and delivery engine behind a complex, high-profile transformation program. This role is offered as an initial 1...