Medical Receptionist

Job description

If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities: For assignments to Article 16 Clinic, Medical Receptionists will also perform the following duties: Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Preferred Qualification Requirements ( desired requirements beyond MQRs above) - Maintains front desk/reception area, keeping it neat and free of clutter and ensuring all the necessary supplies such as pens, forms, and paper are accessible. - Greets visitors entering the clinic, including patients with disabilities and their families, with a positive, helpful attitude and provides superb customer service. - Manages a busy waiting room, ensuring all patients are appropriately checked in, assisting with patient flow and addressing or escalating patient and family concerns or questions, as needed. - For PHC assignments, collects intake and/or other patient documentation for nursing review and updates registration information in Electronic Medical Record (EMR). - Condu...