Library Associate, Youth Services - O'Neill Branch

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, provide outstanding customer service to diverse patrons of all ages and perform circulation, programming, readers’ advisory, administrative and other duties in all areas of library. Additionally, assigned focus on service to youth, caregivers and families. - Deliver exceptional and engaging service to the public. - Assigned focus on service to youth, caregivers and families. - Perform circulation and patron account management duties. - Assist patrons in locating books and information, reference, and reader's advisory - Assist patrons in using a wide range of technologies (e.g., computers, laptops, e-readers, tablets, scanners, Wi-Fi hotspots, emerging STEAM technologies), including basic troubleshooting and maintenance. - Maintain orderliness and neatness in the library. Process deliveries; merchandize and shelve materials. - Monitor public areas of library. - Communicate and apply library policies and procedures; address and resolve patron issues. - In partnership with professional staff, plan, assist with or conduct programs and events to meet community needs and interests, including setting up and operating audiov...