Account Manager

Job description

Turn customer potential into measurable growth. Are you driven by growth and motivated by expanding existing customer relationships? At Coveo, this role puts you at the center of account expansion, where you’ll identify opportunities, drive incremental revenue, and help customers scale their use of enterprise-grade artificial intelligence. You’ll join a collaborative, customer-centric team where learning is encouraged and where your impact is visible. This role is ideal if you’re growing your career in account management and want hands-on exposure to complex, value-driven customer relationships. As one of our account managers, you will: - Manage a portfolio of existing customers and act as a primary point of contact - Build trusted relationships with technical, business, and operational stakeholders - Identify opportunities to expand customer value and incremental revenue - Support opportunity progression through discovery, solution positioning, and proposal preparation - Maintain accurate customer records, pipeline tracking, and forecasting - Collaborate with Customer Success, Renewals, Product, Marketing, and Support teams to deliver a seamless customer experience Here is what wi...