Team Trainer

Job description

We're at a pivotal moment for both Tibber and the planet. When joining Tibber, you won’t just help scale a forward-thinking tech company – you’ll contribute to a real shift in how people consume electricity. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique energy trading portfolios on the market. We’re looking for a Team Trainer to join us in making the energy transition happen – maybe that’s you? Job Mission 🚀: As a Team Trainer here at Tibber you’ll play a key role in the development of learning excellence culture & help develop skills & competencies in Support Heroes to help address our customer problems. You’ll work data-driven, cross-functionally, and with a clear focus on both innovation and growth. What you'll do ✅: Identify training gaps across both new hires and existing team members, and design tailored learning sessions to address them Manage and deliver training programs to help in-house and BPO teams meet performance targets We’re embracing new technology, and in this role, you’ll help shape how AI can improve learning and development at scale. You’ll use AI-powered tools to c...