System Administrator Lead

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description: Summary This position leads the technical design and implementation of technologies within their disciplines. Monitors team performance against SLA's and KPI's and makes improvements to processes to ensure the highest level of efficiency and customer service. Essential Functions: - Coordinates with other system leads and architects to align infrastructure systems with the organization’s IT strategy and industry best practices. - Monitors adherence to IT Operations SLA’s and KPI’s and provides recommendations for continuous improvement in efficiency and customer satisfaction. - Develops high-level designs within their technology discipline for new technology implementation, optimization, and solution delivery that aligns with the strategies within IT Operations. - Develops strategies, priorities, and direction for systems and solutions within their technology disciplines for current and emerging technologies - Evaluate and recommend new products/tools and maintains knowledge of emerging technologies within their technology discipline. - Monitor systems performance/alerting, ensures capacity p...