Planner/Works Programmer

Job description

Annual salary: up to £29,856.80 Planner: Location: Tower Hamlets: Full time / Permanent: Salary: £ 29,856.80 Per Annum: Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You’ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: - Schedule operatives and subcontractors to ensure resources are used efficiently and repairs are completed on time. - Monitor and update repair jobs daily, including appointments, follow‑on works, and overdue tasks. - Manage the repairs inbox, dealing with emails from tenants and the client. - Handle damp and mould cases, speaking w...