Customer Journey QA Associate

Job description

Position Summary: TransPerfect is building a specialized branch of our Production team to deliver Customer Journey insights to our enterprise Technology and eCommerce clients. This is a role that will support a brand new live service line of high strategic importance driven by new proprietary technology launched by our internal Technology teams. We are looking for high-potential, technically-oriented professionals who are ready to go the extra mile and put their knowledge and experience to the test in a challenging, diverse position combining Quality Assurance tasks with Project Coordination responsibilities. The successful candidate will be the sort of professional who wants to operate at a level beyond standard project coordination functions and take real ownership on the impact they have in turning a complex idea into a scalable, global service for enterprise clients across the world. Position responsibilities: Work hands-on with new, evolving internal technologies to help our clients improve the customer journey for their own end-clients from discovery to purchase Coordinate multiple projects simultaneously through kick-off to delivery Act as the key bridge of communication wit...