Manager, Application Support

Job description

Requisition ID # 171961 Job Category: Information Technology: Job Level: Manager/Principal: Business Unit: Information Technology: Work Type: Hybrid: Job Location: Oakland: Department Overview: IT supports Pacific Gas & Electric’s True North Strategy by improving service quality, increasing capabilities through the development of new functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies. The Application Support Team is part of the IT Organization and serves as a centralized organization responsible for the support of 300+ applications across PG&E’s IT landscape. Key organization responsibilities include application support and technical development where the team is an extension of the Product and Enterprise Solutions Team. Position Summary: Client Support and Consulting: - Serve as a trusted consultant to business and IT stakeholders, offering strategic guidance and subject-matter expertise - Review functional designs and technical specifications to ensure alignment with business on intended solutions - Lead and oversee root cause analysis efforts to identify und...