Team Member
Burger King · New York City, New York, US
Job Summary: A Team Member has responsibility for delivering great guest service in many different ways and areas. A Team Member may or may not have direct c...
Job description
Job Summary: A Team Member has responsibility for delivering great guest service in many different ways and areas. A Team Member may or may not have direct contact with the Guest, but contributes to the overall Guest experience in many different ways. Principal Responsibilities and Key Activities: Guest Service: - Interacts with Guests in a professional manner - Makes eye contact with Guests during all times - Uses friendly voice tone at all times - Accurately inputs orders in to register - Listens to Guests requests ensuring order accuracy - Gathers components of orders at the heat chute and properly bags or trays orders to give to Guest - Uses proper parting phrases to welcome Guests to return to restaurant - Extends welcome to Guests within 3 seconds of arriving to drive-thru order unit or coming through front door Food Quality: - Prepares sandwiches, drinks, desserts and side items according to Burger King processes and procedures - Brings any food safety issue to the attention of the manager-in-charge - Places proper discard dates on open items as well as items that are placed on boards for use - Uses proper techniques when utilizing kitchen equipment - Uses proper processes f...