Patient Accounts Representative

Job description

Job DetailsJob Location: Hutchinson Clinic - Hutchinson, KS 67502Position Type: Full TimeJob Category: Admin - ClericalRole: Assist patients with all aspects of their clinic bill and health insurance claims. Counsel patients regarding insurance and billing questions Essential Functions & Responsibilities: Access patient records and update payment and medical insurance information Process patient payments and refunds. Identify medical coding mistakes, typing errors, as well as patient underpayments or overpayments and rectifies them accordingly. Create suitable payment plans for patients based on their monthly income and financial obligations. Communicate with medical insurance providers to verify whether patient treatments will be covered. Answer patients questions in person and by phone regarding unsettled medical bills, reimbursements, and billing discrepancies. Contact patients by phone or via mail to inform them of overdue balances. Contact collection agencies or attorneys to initiate the payment collection process for delinquent accounts. Assist patients in applying for financial assistance and determine eligibility. Consistently demonstrate good use of time and resources. Att...