TikTok Shop - Head of E-commerce Listing Governance

Job description

E-commerce’s Governance and Experience (GNE) organization is dedicated to building a safe, sustainable, and high-trust marketplace where every customer enjoys a seamless purchase experience. About the Role: We are seeking a strategic and dynamic leader to serve as the Head of Listing Governance for TikTok Shop in the United States. This role will be responsible for defining the governance vision and leading the execution of the product listing policy and enforcement framework to ensure a safe, trustworthy, and high-quality shopping experience. We are looking for a candidate, who will bring deep expertise in e-commerce governance, product compliance, and marketplace integrity, combined with strong cross-functional leadership. This leader will oversee the lifecycle of listing governance policies, develop scalable governance frameworks, and proactively manage emerging risks related to product listings, merchant behavior, and marketplace quality. This role will also play a key part in advancing data-driven and AI-enabled governance capabilities, partnering with product, operations, legal, and global governance teams to build scalable systems that support the long-term growth of TikTok...