Operations Manager

Job description

Job DetailsJob Location: Sleep Inn Gowanus - Brooklyn, NY 11232Reporting Relationships: Operations Managers report to the Program Director. Duties and Responsibilities: Under the general supervision of the Program Director, the Operations Manager is expected to perform the following principal duties and responsibilities: Provide ongoing assistance to the Program Director and Operations team members Communicate daily with the Program Director for work-site assignments. Participate and support operations department with conducting facility walkthrough, room inspections, locker inspections, preparation for Callahan inspections, and other funder- related activities, as requested. Provide yearly ongoing support and training to operation teams (i.e., de-escalation strategies, crisis intervention, etc. with oversight from Program Director). Identify and recommend improvements to the Program Director to address gaps in the operation team day-to-day activities (i.e., reinforce search protocols, shift log, issue spotting). Provide training in accordance with DHS and AAPCI with oversight from Program Director. Ensures Shift Supervisor sends communication e-mails to vacancy control. Oversee ac...