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Clinical Office Assistant

Advocate Aurora Health · Chicago, Illinois, US

Department: 10010 Rehabilitation Services: IL - Administration Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Infor...

Job description

Department: 10010 Rehabilitation Services: IL - Administration Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Additional Location: 3021 N Sheffield Ave, Hours for position: Monday through Thursday 1030a-7p and Friday 830a-5p, and some Saturday coverage. Pay Range: $20.80 - $31.20 Major Responsibilities: - Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information. - Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation. - Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed. - Answers and screens telephone calls, triages clinical calls and resolves problems appropriately. - Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information. - Generates basic reports, modifies/updates existing...