Application Manager, Enterprise Products

Job description

Responsible for the end-to-end solution design and architecture. Define product strategy to drive business outcomes for the Customer Care function. Define and analyze metrics that inform the success of technical solutions. Deliver innovative technical products on an aggressive timeline with a team of world-class engineers and designers. Be able to craft and own the 2-3 year product roadmap and product vision. Effectively communicate technical requirements to engineers and non-technical requirements to the business. Create PRD (Product Requirement Document) and create user stories. Maintain in-depth knowledge of the organization's technologies and architectures and IT industry best practices and emerging technologies. Responsibilities: Responsible for the end-to-end solution design and architecture. - Define product strategy to drive business outcomes for the Customer Care function. - Define and analyze metrics that inform the success of technical solutions. - Deliver innovative technical products on an aggressive timeline with a team of world-class engineers and designers. - Be able to craft and own the 2-3 year product roadmap and product vision. - Effectively communicate technica...