Pre-Arrival Specialist (Central Scheduling) - Part Time, Days, Hybrid

Job description

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Pre-Arrival Specialist I is responsible for pre-service, scheduling, and registration activities to ensure patients are fully prepared for clinical services prior to their date of service. This role requires strong knowledge of medical terminology, diagnostic modalities, payer rules, and scheduling workflows. The Pre-Arrival Specialist I gathers complete demographic and payer information, verifies benefits, determines financial responsibility, and collects patient balances while delivering excellent customer service to patients, providers, and internal departments. The Pre-Arrival Specialist I directly impacts patient experience, provider satisfaction, and revenue cycle accuracy by ensuring all pre-arrival requirements are met prior to service. This role strengthens clinical and financial readiness by confirming orders, medical necessity, and payer requirements prior to scheduling or service delivery. Qualifications: Education: - High School Diploma or GED required. Experience: - Experience in healthcare scheduling, registration, insurance verification, or related administrati...