Crisis Intervention Specialist – Graveyard Shift

Job description

Description Crisis Intervention Specialist – Graveyard Shift Make a difference when it matters most. When people are facing their hardest moments, they need calm, skilled support—right now. As a Crisis Intervention Specialist , you’ll play a critical behind-the-scenes role on our 24/7 Regional Crisis Line , supporting frontline phone workers and ensuring callers receive compassionate, effective care during overnight hours. This is a meaningful opportunity for experienced behavioral health professionals who thrive in fast-paced environments and want their work to directly impact individuals, families, and communities. Why this role matters: - You help guide real-time crisis responses that can save lives - You support and strengthen frontline staff during emotionally demanding calls - You’re part of a mission-driven organization focused on resilience, access, and compassion What you’ll do: - Provide real-time clinical guidance to crisis line Phone Workers and Screeners - Support assessment, intervention planning, and crisis resolution - Offer debriefing and emotional support to staff after challenging calls - Monitor call activity to ensure timely, high-quality responses - Coordinate...