Enterprise Account Manager

Job description

About Hook: We’re building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We’re a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way. The Role: We’re looking for a commercially driven Customer Success Manager / Account Manager to own and grow revenue across Hook’s enterprise customer base. This is a revenue-owning role, responsible for retention, expansion, and renewals across strategic accounts. You’ll operate as the commercial owner of your accounts, combining strategic relationship management, product expertise, and commer...