Director, Account Management Revenue Operations

Job description

As a Director, AM Revenue Operations, you will be the primary business partner to the Chief Customer Officer and the Account Management team. You will be the primary point of contact for all functional areas covered by the Revenue Operations organization, including Analytics, Systems & Tools, Compensation, Deal Desk and Enablement. Your work will involve being a strategy partner to the Account Management leadership team, guiding topics spanning annual planning, team structures, compensation structures, customer segmentation, expansion strategy and more. You will lead projects to drive process improvement and Account Management team execution and you will manage a team of professionals supporting the Account Management organization. What you’ll do: - Act as primary business partner to the Chief Customer Officer and their direct reports by working collaboratively with the leader on all AM Revenue Operations topics required to run the Account Management teams and drive renewal, expansion, and retention targets including: annual planning, incentive programs, process improvement, AM team structure and coverage models, target setting, performance reporting (e.g.,forecasts, MBRs, QBRs, co...