Customer Service Team Lead

Job description

Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. What About The Role?: At Bally's Interactive, great customer experiences don't happen by accident, they're built by passionate leaders who know how to bring out the best in their teams. We're looking for a Call Center Team Leader who thrives in a fast-paced environment, loves developing people, and is committed to making sure every player interaction ends on a high note. If you're the kind...