Associate Analyst: IT- Year Round/Full Time - Heavenly

Job description

Job Summary: The Associate Analyst position is an important administrative role within the IT Department and will also provide day-to-day end user/technology support to the resort staff. This role will manage the procurement process from start to finish for all technology purchases in the Tahoe Region, as well as manage data and telephone circuitry contracts and service orders. The Associate Analyst will work with support vendors and internal departments to analyze contracts, agreements, and work to alleviate invoicing discrepancies. This position will also offer a wide variety of technology support in all areas of our mountain resort. Requirements: - Manage technology procurement process from start to finish for the Tahoe region. - Manage existing data/telephone circuitry contracts, service orders, and repair orders. - Analyze spending on data/telephone circuits and implement cost savings metrics to report data. - Manage the cellular phone request process to include procurement and provisioning of phones. - Manage the asset tracking process for all PC’s and hardware resort wide. - Open, track and close help desk tickets and promote end user satisfaction. - Create and maintain accu...