Strategic Account Manager

Job description

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. Responsibilities: Qualifications: - Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts. - Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment. - Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value. - Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share. - Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities. - Communicates customer activity, opportunity status, renewal status, and strategic plan progress to...