Account Specailist

Job description

Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Account Specialist position, you’ll play a vital role in delivering exceptional customer experiences while enabling scalable, efficient growth. As a key point of contact for inbound customer needs across multiple channels, you'll handle order execution, proactively resolve issues, and provide support with speed, accuracy, and accountability. You'll also help free up the Sales team by reducing reactive work, enabling Account Managers to focus on high-value consultative selling. Skills Needed: Provides Customer Value - Delivers cutting-edge, tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships. Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted...