Field Service Supervisor

Job description

We are looking for a talented Field Service Supervisor to join our team specializing in Service in Houston, TX. In this role, you will make an impact in the following ways: - Maximize technician productivity and quality by optimizing schedules, clarifying repair plans aligned to quotes, and removing day‑to‑day blockers. - Elevate team capability through coaching, real‑time feedback, and structured performance reviews that drive skill growth and accountability. - Accelerate issue resolution by providing first‑level technical support and escalating effectively to ensure rapid, accurate fixes. - Run safe, efficient operations by managing materials, tooling, and workflows with a strong focus on safety, compliance, and 5S discipline. - Improve quote accuracy and transparency by reviewing estimates, setting clear expectations, and proactively communicating status or plan changes to customers. - Shorten repair cycle time by monitoring open jobs, addressing bottlenecks early, and ensuring completion within quoted timelines. - Drive continuous improvement and branch KPIs by reviewing processes, implementing changes, and tracking metrics (throughput, rework, first‑time fix). - Protect and gr...