Patient Service Representative I

Job description

Description Type: This is a full-time position, days and hours of work are Monday-Friday 8 a.m.-5p.m. Classification: Nonexempt: Summary/Objective : Responsible for greeting patients, providing and updating information, communicating with departments, and appointment scheduling. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. ESSENTIAL FUNCTIONS: - Checks-in, checks-out patients in a polite, prompt, and helpful manner. Provides any necessary instructions/directions. - Cleans and stocks exam rooms, including dictation areas. - Prepares exams rooms for procedures. - Maintains pharmaceutical closet by keeping it organized and disposing of expired medication. - Uses computer system to generate information necessary for billing purposes and enters referral information. - Collects Co-pays and previous balances on account. - Maintains clean, orderly waiting area, including reading materials. - Supplements office staff as reception tasks permit by assisting with photocopying, computer input, typing, and scheduling appointments as needed. - Prints and distributes schedules for the following day to appropriate employees and physicians. - Perfo...