Library Assistant I - Main Branch - PT

Job description

GENERAL DESCRIPTION: Under the supervision of the Customer Service Manager or Branch Manager, assists customers with registering for library cards and using the self-check system. Answers questions about library accounts and solves problems for library customers. Provides prompt and friendly customer service to patrons and assists them with a variety of tasks relating to their use of library materials. Works with the circulation team to handle the flow of items. SUPERVISION EXERCISED: This position exercises no supervision. IMPORTANT AND ESSENTIAL DUTIES: Provides customer service at the circulation desk, including checking library materials in and out, registering patrons, collecting overdue fines, and assisting with directional and ready reference inquiries. Enters and updates patron and material information within the library database, ensuring accuracy and confidentiality. Shelves and shelf-reads materials to maintain proper organization and accessibility; creates displays to support an orderly and visually appealing collection. Conducts regular inventory of the paperback collection and maintains organization of the newspaper rack to ensure both areas remain neat and current. P...