Patient Service Representative

Job description

Description Rediscover Purpose with ADVENT: At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative: Location: Appleton, WI with occasional coverage in Green Bay and Plover Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative , you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You’ll Do: - Greet patients warmly and check them in using our Electronic Health Record (EHR) system - Coordinate and order sleep study devices and upload reports into the system - Review upcoming schedules to confirm insurance and patient documentation are complete - Schedule appointments and manage patient flow for a smooth clinic experience - Answer incoming calls and provide overflow support to the call center as needed - Open and close the clinic following established protocols - Ensure proper documentation, process payments, and support daily clinic operations - Order medical supplies and...