PS Operations Specialist (German speaking)

Job description

Fixed term contract for 12 months As PS Operations Specialist you will be responsible for providing consistent, high quality customer care and service excellence to all GSK businesses. You will also assist and facilitate employee and manager inquiries and requests. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: - Provide transactional Human Resource support using Workday across all processes and business units in a service center environment - Ensure service levels and customer satisfaction is achieved - Support client groups with responses to direct queries being received via email, web submit and phone - Provision of advice and guidance as first line of contact for basic Human Resource questions - Administrative support to Human Resource and shared services - Manage the quality of data and maintain records in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits - Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services - Support continuous improvement activities to further...