General Manager (Miss J's Cafe)

Job description

Key Responsibilities: 1. Operational Management: - Oversee the day-to-day operations of the café, ensuring smooth and efficient service from kitchen to customer. - Monitor food quality, service standards, and cleanliness to ensure consistency and maintain high customer satisfaction. - Manage the café’s inventory, ordering necessary supplies, and ensuring proper storage to minimize waste and loss. - Ensure that all health, safety, and sanitation standards are consistently met in accordance with local regulations and company guidelines. - Supervise all aspects of café operations, including food preparation, front-of-house service, and customer experience. 2. Staff Management and Development: - Hire, train, and supervise café staff, including servers, cooks, baristas, and support staff. - Create employee schedules to ensure that staffing levels are appropriate for customer demand, including peak and off-peak hours. - Provide leadership and direction to staff, fostering a positive, respectful, and productive work environment. - Conduct performance evaluations, offer feedback, and provide coaching and support to help staff improve skills and advance their careers. - Address employee iss...