Retail Clerk

Job description

Description Position Summary: Assist guests in selecting and purchasing merchandise in the Retail Shops while maintaining the aesthetic quality of the stores and acting as a main point of contact for guests upon entry to the hotel. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S). Responsibilities: - Drive revenues in accordance with budget objectives through product knowledge, professional expertise, and exceptional guest service standards. - Open and close The Signature Shop and Peacock and Finch punctually and autonomously. - Process both cash and credit card transactions on the hotel’s POS system. - Maintain an accurate bank count at all times. - Be knowledgeable of all outlets of the hotel to serve as a Biltmore ambassador to all guests. - Clean and maintain the retail shops and storage. - Restock inventory and fulfill assigned cycle counts. - Price and display incoming merchandise - Be a positive example of the hotel’s brand and luxury standards at all times Requirements: Experience and Education Required: - Education High School Diploma required: Minimum of one year Ret...