Inside Sales Account Manager - Ontario/Quebec

Job description

Inside Sales Account Manager based in Canada (Eastern Canada - Ontario, Quebec) In this role, you’ll grow revenue across an assigned territory by qualifying and converting new opportunities, deepening relationships with existing customers, and partnering closely with Marketing, Field Sales, and Channel teams. What you’ll do: - Own inbound leads from first touch to close: qualify, scope needs, build business cases, and drive conversion. - Increase product usage per user and expand within accounts through consultative outreach and upsell/cross-sell motions. - Deliver timely product updates and technical information to new and existing customers. - Run campaigns in partnership with Marketing; execute targeted call/email sequences and webinars. - Maintain rigorous CRM hygiene: track pipeline, forecast accurately, and capture competitive/commercial intelligence. - Support field reps with account research, meeting prep/follow-up, quotes, and trial coordination across active territories. - Champion retention by building strong relationships and ensuring a smooth customer experience post-sale. What you’ll bring: Required: - BSc and/or Master’s degree (preferably in Life Sciences, Genetics,...