Director of Centralized Access

Job description

I. Position Summary Under the direction of the Chief Behavioral Health Officer, the Director of Centralized Access provides leadership, supervision, and strategic oversight of Dimock’s Centralized Access Center function across all Bureau of Substance Addiction Services (BSAS) licensed programs. This role ensures timely, equitable, and consistent access to care for individuals seeking services across the full continuum of substance use treatment, including inpatient, residential, and outpatient programs. The Director of Centralized Access plays a critical role in establishing and maintaining clinical and operational connections across programs, ensuring seamless transitions and continuity of care throughout Dimock’s behavioral health system and into primary care, child and family services, and community-based partners. This position is central to Dimock’s mission to provide 24/7/365 access to substance use treatment while upholding BSAS standards, regulatory requirements, and organizational values. II. Primary Duties and Responsibilities: Leadership & System Oversight: Access, Admissions & Continuity of Care - Provide overall leadership and direct supervision of the Centralized Acce...