BOUTIQUE MANAGER
SAVENCIA · New York City, New York, US
Job duties: Lead your team to the best client-centric approach while optimizing operations and costs, thereby developing the Boutique’s sales and profitability.
Job description
Job duties: Lead your team to the best client-centric approach while optimizing operations and costs, thereby developing the Boutique’s sales and profitability. Responsibilities: Build and maintain a top-class boutique team Expand the client-centric culture , to maximize client acquisition, retention and development, ensuring the Team consistently uses client engagement verbiage and/or strategies directed by upper management. Meet or exceed the annual boutique sales objectives Optimize boutique operation processes, to ensure safety, accuracy and efficiency: product ordering, inventory, payment processing DETAIL OF RESPONSIBILITIES: Team Leadership & Development: - Recruit, train, and motivate the sales team to deliver premium service and uphold luxury standards. - Conduct regular briefings, performance reviews, and coaching sessions to foster growth and maintain high service levels. - Manage staff schedules for optimal coverage and a positive atmosphere. - Ensure compliance with company policies and maintain clear communication both upward and downward. - Work with upper management and HR team to initiate PIPs where needed, for corrective coaching, and ensure follow through with co...