Healthcare Resource Specialist Patient Access team - HYBRID Full Time Days

Job description

Employment Type: Full time Shift: Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a Healthcare Resource Specialist to join our phone-based Patient Access team, providing exceptional customer service to our patients, facilitating the transfer of care between primary care providers and specialists. The phone team works full-time day shift hours, Monday-Friday in Boise. In this position, you will collaborate with multiple clinics to best utilize resources while accommodating physician preference and patient needs consistent with Saint Alphonsus values and missions. You will support all of the clinic departments and must navigate and negotiate successful tracking and coordination of referrals; it requires highly technical clerical tasks. You will use the Epic software in order to ensure patient information is accurately collected to facilitate the referral process and providing quality service to physicians re...