Services & Solutions Delivery Specialist - Contract Admin

Job description

Job Title: Services & Solutions Delivery Specialist - Contract Admin Job Description: Services & Solutions Delivery Specialist - Contract Admin Manage and optimize complex service contracts, ensuring accurate registration, compliance, and seamless integration across systems. Your role: - As a Services and Solutions Delivery Contract Admin, you’ll play a key role in ensuring that Philips’ high-value service contracts are accurately implemented, monitored, and optimized to support seamless service delivery and customer satisfaction. - You’ll collaborate with internal teams including sales, legal, finance, and customer service to manage contract lifecycles, resolve escalations, and support negotiations. - You will determine the appropriate contract registration and cost settlement models based on the service plans included in agreements. - You’ll be responsible for creating and maintaining standard Customer Service legal agreements in Servicemax and SAP, including contract materials, pricing, discounts, payment terms, and Installed Base coverage both for G&L region and DX. - You will create and maintain Healthcare Informatics Service Contracts, will maintain the installbase creation a...