Change Success Manager
Ecolab · Naperville, Illinois, US
The Change Success Manager (CPQ – Configure, Price, Qoute) is responsible for leading and coordinating the activation and adoption of the CPQ platform across...
Job description
The Change Success Manager (CPQ – Configure, Price, Qoute) is responsible for leading and coordinating the activation and adoption of the CPQ platform across the Ecolab organization. This role partners closely with the CPQ project managers, key business stakeholders (sales, sales ops, commercial admins, commercial finance), training, and communications to ensure the CPQ solution is activated and adopted successfully within each business, delivered on time, within scope and budget, and aligned to enterprise priorities. The Change Success Manager provides execution leadership across complex, cross‑functional programs, leading and coordinating training within the businesses, gathering ongoing feedback and identifying continuous improvement opportunities, tracking and reporting out of adoption metrics to gauge success, and reinforcing the value of the CPQ program across the enterprise. What you will do: - Lead the change management process for CPQ as the solution is activated by each Ecolab business and division - Lead training and activation initiatives, work with training and comms to adjust as needed based on critical perspective gain from activations - Help drive the adoption and s...