Team Members- Charley's (Jonathan)

Job description

Key Responsibilities: Customer Service: - Greet customers with a friendly and welcoming attitude. - Take customer orders and process them accurately through the point-of-sale (POS) system. - Answer questions about the menu, ingredients, and promotions in a helpful and informed manner. - Ensure customers receive their food and beverages in a timely manner and that their experience meets Charley’s standards for quality. - Handle customer concerns or complaints professionally and promptly, escalating to management if necessary. Food Preparation: - Assist in preparing food items according to Charley’s Cheesesteaks’ menu standards. - Ensure that food is cooked and presented to meet quality and safety standards. - Operate kitchen equipment such as grills, fryers, and ovens safely and according to guidelines. - Follow all food safety and sanitation procedures to maintain a clean and safe environment. - Assist in prepping ingredients and assembling orders as needed. Cleaning & Organization: - Maintain cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms. - Clean and sanitize workstations, counters, utensils, and equipment regularly. - Assist in cle...