Service Advisor

Job description

Dealership: L0462 Rock Honda Rock Honda of Fontana: Now Hiring: Experienced Service Advisor. Honda experience is strongly preferred! Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide! As an Experienced Honda Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Responsibilities: Qualifications: - Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. - Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles. - Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. - Communicate additional repair and service needs to the customer based on vehicle inspection. - Administer the manufacturer warranty for...