IT Support Officer

Job description

Are you a proactive IT professional with a strong background in support and problem solving? Do you value DISCIPLINE | LOYALTY | ACCOUNTABILITY | HONESTY | & PRIDE? KTrans is a proudly West Australian, family-owned transport and logistics company. With modern facilities in Kenwick, Welshpool, Kwinana, and Karratha, we deliver top-tier solutions to our business partners. We’re looking for a detail-oriented and experienced IT Support Officer to join our team, providing crucial assistance across all aspects of our IT operations. The Role: We are seeking an experienced IT Support Officer to provide Tier 1 and Tier 2 technical support across end-user computing, network infrastructure, and core IT systems. This role is responsible for supporting daily operations, resolving user incidents, maintaining IT documentation, and assisting with infrastructure administration across Microsoft and network environments. The ideal candidate will have strong hands-on experience in user support, network troubleshooting, Microsoft 365 administration, Active Directory, and IT service management, with the ability to work across both support and operational tasks. Key Responsibilities: User Support and Ser...